Avalon Park Launches Teen Club

ORLANDO - Neotraditional Avalon Park in east Orlando has launched its own Teen Club that will meet Wednesdays at 1:30 p.m. in the Timber Creek High School Safe Office.

The group is currently working on the design of a permanent meeting space located in the Avalon Park Safety Building in Founders Square in downtown Avalon Park. The Avalon Park Property Owners Association has donated this space to be a safe place for the teens to meet and work on projects.

Stephanie Hodson, marketing coordinator at Avalon Park, said the Teen Club will focus on community service projects and social events. Teen Club membership is open to all teenagers in Avalon Park, Hodson said.

The Avalon Park Teen Club hosts a monthly teen dance night along with local dance studio, Avalon Dance. The group plans on hosting a large event for the community in the near future.
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For more information, contact
Stephanie Hodson, Marketing Coordinator, Avalon Park Group 407-658-6565 Tracy Durham, Property Manager, Avalon Park 407-249-9395Beat Kahli, Founder /CEO Avalon Park Group 407-658-6565 Larry Vershel or Beth Payan, Larry Vershel Communications 407-644-4142

Grayman Construction Management Service Appoints Clinton Cooper Director of Business Development

SANFORD - Grayman Construction Management Service, LLC, headquartered at the UCF Business Incubator in Sanford, recently appointed Clinton Cooper director of business development.

Timothy Grayman, president of Grayman Construction Management Service, said Cooper has more than 17 years of experience in banking and finance, construction, land acquisition, and community development.

Cooper formerly worked in project management, land acquisition and development, and purchasing with Ryland Homes in the Orlando region and was a financial specialist with First Union National Bank.

Cooper graduated from the University of Florida and is currently working toward his MBA.

For more information, contact: Timothy Grayman, President, Grayman Construction Management Service, LLC. 786-449-9871; Rafael Caamano, UCF Business Incubation Program, 407-407-4297, rcaamano@mail.ucf.edu

About Grayman Construction Management Service: Grayman Construction Management Service, a full service construction company established in 2005, currently has offices in Sanford, Miami and Port Charlotte, Fla. The principals have significant background and expertise in high-end retail, mixed-use development, educational, healthcare, aviation, restaurant and residential projects.

About the UCF Incubation Program: Since its founding in 1999, the UCF Business Incubation Program has helped more than 130 emerging companies (including nearly 80 current clients) create over $500 million in annual revenue and more than 1600 new jobs with an average salary of $59,000. With six facilities opened and one under construction across the Greater Orlando community, the Incubation Program is a collaboration in economic development between the University of Central Florida, Orange County, the City of Orlando, Seminole County, the City of Winter Springs, The City of Sanford, Lake County, the City of Leesburg, and the Florida High Tech Corridor Council. For more information, please visit www.incubator.ucf.edu

Data Transfer Solutions Awarded Major Contract to Design, Deploy GIS Mapping Program to Monitor Health of U.S. Forests

ORLANDO, Fla. - Data Transfer Solutions, LLC based in downtown Avalon Park was recently awarded a major contract by the U.S. Forest Service to design and deploy a GIS mapping system to monitor the health of forests in the U.S.

A.M. “Trey” Fragala III, AICP, chief operating officer at Data Transfer Solutions, said the IDIQ (Indefinite Quantity, Indefinite Delivery) contract was awarded by the U.S. Forest Service’s Forest Health Technology Enterprise Team (FHTET), created in 1995 to develop and deliver forest health technology services to field personnel in public and private organizations.

“Our job is to design, develop, implement, and maintain web-based GIS applications that will support the monitoring and analysis of forest health throughout the United States,” Fragala said.

Fragala said the new system will play a big role in monitoring the effects of global warming on the nation’s forests and measuring the volume of renewable forest resources.

Fragala said the contract is valued at up to $800,000 over the next four years.

Based in Orlando, Data Transfer Solutions, LLC, provides Geographic Information Systems (GIS), transportation planning, asset management, Web design, database applications, and video and multimedia production services to local governments and regional and state agencies throughout the U.S.

For more information, contact:
A.M. “Trey” Fragala, III, AICP, Chief Operating Officer, Data Transfer Solutions, 3680 Avalon Park East Blvd., Suite 200, Orlando, 32828; 407-382-5222; tfragala@edats.comJ

ade Winfrey, Marketing Coordinator, Data Transfer Solutions, 407-382-5222; jwinfrey@edats.com

Larry Vershel or Beth Payan, Larry Vershel Communications 407-644-4142 lvershelco@aol.com

Avalon Park Establishes Security and Safety Center, Orange County Victim Service Center

Avalon Park Establishes Security and Safety Center, Orange County Victim Service Center

ORLANDO, Fla. - Avalon Park in east Orlando has opened a Security and Safety Center and leased space in the facility for the Orange County Victim Service Center at 13013 Founders Square Drive in downtown Avalon Park.

Ross Halle, vice president of architecture and town planner at Avalon Park, said the 500 square foot facility will be used for meetings and briefings by law enforcement personnel and private community safety officials.

For more information visit www.avalonparkgroup.com or call:
Stephanie Hodson, Marketing Coordinator, Avalon Park Group 407-658-6565
Beat Kahli, Founder /CEO Avalon Park Group 407-658-6565
Ross Halle, VP Architecture/Town Planner Avalon Park Group 407-658-6565
Larry Vershel, Larry Vershel Communications 407-644-4142, Lvershelco@aol.com

Grubb & Ellis|Commercial Florida Names Eric Penaranda Associate in Industrial Services Group in Orlando

Grubb & EllisCommercial Florida Names Eric Penaranda Associate in Industrial Services Group in Orlando

ORLANDO, Fla. - Grubb & EllisCommercial Florida has appointed Eric Penaranda an associate in its Industrial Services Group in Orlando.

Jeff Sweeney, SIOR, president and managing principal of Grubb & EllisCommercial Florida in Orlando, Tampa and Melbourne, said Penaranda holds Bachelor’s Degrees in Real Estate and Building Construction from the University of North Florida and has more than three years of experience in commercial real estate.

Penaranda was most recently a project manager for Hardin Construction before joining Grubb & EllisCommercial Florida.

About Grubb & EllisCommercial Florida:

Grubb & EllisCommercial Florida is an affiliated commercial real estate services firm specializing in the leasing and sale of office, industrial, retail, land and investment properties. Currently Grubb & EllisCommercial Florida has 40 brokers divided among its Orlando, Melbourne and Tampa offices to serve the entire mid-Florida marketplace.

About Grubb & Ellis:

Named to The Global Outsourcing 100™ in 2009 by the International Association of Outsourcing Professionals™, Grubb & Ellis Company (NYSE: GBE) is one of the largest and most respected commercial real estate services and investment companies in the world. Our 6,000 professionals in more than 130 company-owned and affiliate offices draw from a unique platform of real estate services, practice groups and investment products to deliver comprehensive, integrated solutions to real estate owners, tenants and investors. The firm’s transaction, management, consulting and investment services are supported by highly regarded proprietary market research and extensive local expertise. Through its investment subsidiaries, the company is a leading sponsor of real estate investment programs that provide individuals and institutions the opportunity to invest in a broad range of real estate investment vehicles, including public non-traded real estate investment trusts (REITs), tenant-in-common (TIC) investments suitable for tax-deferred 1031 exchanges, mutual funds and other real estate investment funds. For more information, visit http://www.grubb-ellis.com/.

Contact:

Jeff Sweeney, SIOR 407-481-5387,315 E. Robinson St. Suite 555,Orlando, FL 32801,www.commercialfl.com

Central Florida District of Rotary Clubs to Continue Expansion, District Governor to Head Expansion Committee Next Year

Central Florida District of Rotary Clubs to Continue Expansion, District Governor to Head Expansion Committee Next Year

ORLANDO, Fla. - The Central Florida District of Rotary International will continue its efforts to expand next year even though District Governor Carlos Giraldo will step down in June when his one-year term expires.

Giraldo, who heads CRSHotels.com in Maitland, began his term as district governor with a call for major expansion in Central Florida and efforts to recruit new members from Central Florida’s Hispanic communities. Giraldo has agreed to head the Rotary International Central Florida District’s Club Extension Committee in 2009-2010.

Giraldo said five new Rotary International chapters will open within the next 12 months at Poinciana, the Four Corners area, South Orange County, Lake Nona, and Baldwin Park.

The Four Corners Rotary Club chapter will be chartered in about three weeks, Giraldo said.

“Rotary International offers a special opportunity for business leaders to play an active role in benefiting their communities in real ways that count,” Giraldo said. “That’s a real value for most people and our recruitment efforts are paying off handsomely,” he said.

For more information, please contact:
Carlos H. Giraldo, District Governor Rotary International, 407.376.5368, carlos@crshotels.com

Larry Vershel or Beth Payan, Larry Vershel Communications, 407.644.4142, lvershelco@aol.com

Datanautix Inc. Unveils DIAGNOSTIX™ Solution to Help Companies Quickly Discern What Customers Are Experiencing In Their Call Centers

Datanautix Inc. Unveils DIAGNOSTIX™ Solution to Help Companies Quickly Discern What Customers Are Experiencing In Their Call Centers

WINTER SPRINGS, Fla. – Datanautix, Inc., a developer of interaction analytics technologies that optimize customer experiences in small and large-scale contact center environments, recently unveiled its DIAGNOSTIX™ solution to help companies better manage the experiences their customers have when they call into their contact centers for support.

Sanjay Patel, chief executive officer of Datanautix, said the DIAGNOSTIX™ solution builds on years of experience and National Science Foundation funded R&D to bring to market a capability that provides quick insight into the experiences customers go through when they call into a company’s customer service operation. Developed through a process of actively listening to thousands of recorded conversations between call center agents and customers, the methodology allows for a rapid review that identifies sources of potential variability in the overall call process and customer experience.

“Driving an effective customer experience at the lowest possible cost is critical in today’s economy,” said Brendan Conlan, head of National Customer Service Strategy & Process Improvement at Nestle Waters. “Having seen the Datanautix DIAGNOSTIX™ tool in action for our company, I am impressed with how much information Datanautix can derive from a relatively small set of calls,” he said. “Companies that are struggling to drive costs downward and customer loyalty upward should be considering the benefits of the Datanautix offering.”

“The philosophy underlying this solution is that it is important to identify what to measure and how to measure it,” said Patel. “By identifying the right call elements and ensuring they are captured using quantitative measures where possible, it then becomes possible to identify areas of variability in customer experience delivery, and then drive predictable outcomes from change initiatives” he said.

Datanautix is also working on an Expert Quality Assurance Process Evaluator that will be able to quickly assess a company’s quality monitoring and assurance process in contact center environments and discover “blind spots” that lead to an incomplete perspective of the customer’s experience. In addition to identifying the blind spots, the expert system based solution will proactively recommend changes that companies can make during call monitoring to get a more customer-centric perspective. The underlying “intelligence” of this solution comes from Datanautix’ experience in a variety of verticals including technology, telecommunications, financial services and consumer products.

Patel said the Expert QA Process Evaluator will provide call centers with a quick assessment of current quality assurance processes and evaluate the potential of using the process as a leading indicator of customer experience and satisfaction. Combined with tools such as Statistical Process Control (SPC), Lean and Six Sigma, a well executed QA Process can be business transformational.

Datanautix is a client company of the University of Central Florida’s Seminole County Incubator site at 1511 E. S.R. 434 in Winter Springs.

For more information please contact:
Sanjay Patel, Founder & President, Datanautix, 407-349-5330, sanjay@datanautix.com
Esther Vargas-Davis, Site Manager, UCF Incubator-Seminole County, 407-278-4881
Tom O’Neal, Ph.D., Executive Director, UCF Business Incubation Program, 407-882-1102
Larry Vershel or Beth Payan, Larry Vershel Communications, 407-644-4142

About Datanautix:
Datanautix Inc. specializes in helping companies drive key business process improvements in the contact center/customer management market. The Datanautix Intelligent Interaction Analytics and “active listening” approach not only improves on traditional QA and CSAT measurement challenges, but goes beyond the ‘traditional’ to uncover customer expectations to help drive process changes to improve customer loyalty and operating efficiencies. Typical results from Datanautix’ business process reengineering deployment yield 20-30 percent in savings while driving overall customer satisfaction scores up by 10-20 percent. For more information, please visit http://www.datanautix.com/.

About the UCF Incubation Program:
Since its founding in 1999, the UCF Incubation Program has helped more than 100 emerging companies (including nearly 70 current clients) create over $500 million in annual revenue and more than 900 new jobs with an average salary of $59,000. With five facilities across the Greater Orlando community, the Incubation Program is a collaboration in economic development between the University of Central Florida, Orange County, the City of Orlando, Seminole County, the City of Winter Springs, and the Florida High Tech Corridor Council. For more information, please visit http://www.incubator.ucf.edu/.

Former Rotary International Director is Keynote Speaker at Central Florida Rotary District Conference April 27-May 4

Former Rotary International Director is Keynote Speaker at Central Florida Rotary District Conference April 27-May 4

ORLANDO, Fla. - Former Rotary International Director Don Mebus will serve as keynote speaker during Rotary International’s Central Florida District 6980 Annual Conference April 27 – May 4 in Orlando.

Carlos Giraldo, Central Florida district governor for Rotary International, said 2,300 Rotary International members representing 44 Rotary Clubs in the Orlando district are expected to participate in the conference, along with some 3,000 guests, sponsors and supporters.

Mebus, who joined Rotary International in 1974, is a third generation Rotary leader who divides his time between service at his local Rotary Club in Arlington, Texas and work on Rotary-sponsored school and health care clinics in the remote Moskita area of Honduras.

Mebus’ service work with Rotary International has included extended projects in Russia, India, Nepal and Germany.

“Don Mebus and his wife Carolyn represent the highest ideals of Rotary International’s service and community enrichment,” said Giraldo. “They have traveled the world, and they have contributed greatly to improving local communities and networks in order to make a better world. Thousands of Rotarians are engaged in this work all across the planet,” he said.

Orlando Rotary International District 6980 represents 44 Rotary Clubs with more than 2,300 members in Orange, Osceola, Seminole, Lake and Sumter Counties. Its Annual Conference and Cruise will take place from Monday, Apr. 27 through Monday May 4.

For more information, please contact:

Carlos H. Giraldo, District Governor Rotary International 407.376.5368; carlos@crshotels.com

Larry Vershel or Beth Payan Larry Vershel Communications 407.644.4142; lvershelco@aol.com