Small Investors must Focus on Fundamentals in light of Financial Scandals, Economic Downturn, says Entrust Administrator

Small Investors must Focus on Fundamentals in light of Financial Scandals, Economic Downturn, says Entrust Administrator

LAKE MARY, Fla. - In light of epic financial scandals and a history-making economic downturn, small investors must take every precaution to protect their assets and that means a return to fundamentals, according to one of the most active small investment fund administrators in the U.S.

Glen Mather, president of Entrust Administration Services, LLC, which has offices in Lake Mary, Chicago, Boca Raton and Jacksonville and administers more than 2,000 self-directed retirement accounts worth more than $200 million, said small investors are already responding to the “perfect storm” of financial scandals and economic turmoil that have clouded the U.S. economic picture.

“I think we’re already seeing smarter money in the market,” said Mather. “While big fund managers worry about a new Mercedes or a vacation home in the Caribbean, small investors have their entire livelihoods at stake. They are more cautious, less trusting and more anxious about learning the facts than they were before the scandals, and that’s a good thing,” Mather said.

Entrust Administrative Services won’t offer investment advice, Mather said.
“We deal in facts and documentary evidence. We help private individuals take control of their own investments. And what we are seeing is that most individual investors adhere to market fundamentals and study their opportunities closely. The ones who don’t, usually invest in safer opportunities such as money markets or certificates of deposit.”

“But almost all of them know you can’t just trust the investment funds blindly,” Mather said.

Mather recently spoke at the Crisis in the Financial Markets breakfast panel discussion sponsored by the Miami Finance Forum in Miami. More than 150 top CPAs, lawyers and corporate officials attended the event.

For more information, contact:,br>Glen Mather, President Entrust Administrative Services, Inc. 407-367-3472 gmather@entrustfl.com
Larry Vershel, Larry Vershel Communications 407-644-4142 lvershelco@aol.com

Mattamy Homes USA Appoints Katie Brown New Home Sales Associate

Mattamy Homes USA Appoints Katie Brown New Home Sales Associate

BURNSVILLE, Minn. - Mattamy Homes USA, a division of Canada’s largest home builder, recently appointed Katie Brown new home sales associate for the Minnesota region.

Laura Bailey, vice president of sales and marketing at Mattamy Homes USA, said Brown is a licensed Realtor® who graduated from the University of Wisconsin-Stout with a B.S. degree in Business Administration.

Brown has more than eight years of experience in real estate and new home sales. She most recently served as sales manager at Chase Real Estate in the Twin Cities.

Mattamy Homes USA builds single-family homes priced from the high $100s in the Twin Cities area. The Canadian based homebuilder operates US home building divisions in Minneapolis, Phoenix, Charlotte, Jacksonville and Orlando. Visit http://www.mattamyhomes.com/.

For more information contact:
Laura Bailey, Vice President Sales & Marketing Mattamy Homes USA, 407-599-9994, Laura.Bailey@mattamyhomes.com
Larry Vershel or Beth Payan, Larry Vershel Communications, 407-644-4142, lvershelco@aol.com

Entrust Administrative Services Chief Executive Officer Glen Mather tells Miami Finance Forum to Stick to the Fundamentals

Entrust Administrative Services Chief Executive Officer Glen Mather tells Miami Finance Forum to Stick to the Fundamentals

LAKE MARY, Fla. – Entrust Administrative Services president Glen Mather recently told the Miami Finance Forum that most small investors have learned that financial scandals and a general economic downturn have put more emphasis on individual control of investment decisions and a return to fundamental investment principals.

The recent Miami Finance Forum discussion topic---Crisis in the Financial Markets, How to Protect Yourself and Your Company in a TARP and Post-Madoff World---invited four panelists, including Mather, to offer their perspectives on financial strategies.

The breakfast session, which was open to Miami Finance Forum members and guests, focused on how corporate money managers are dealing with the recession.

Mather, whose offices in Lake Mary, Boca Raton, Chicago and Jacksonville administer more than 2,000 self-directed retirement accounts with assets worth more than $200 million, said he is already seeing a change in the markets.

“Individual investors have learned that you can’t just trust funds managers,” Mather said. “They are studying their investment opportunities closely, and they are following the fundamentals. They are taking control, and they are smart enough to know they have to learn their way around investment strategies before they take a position,” he said.

Mather said small individual investors want documentary evidence from investment managers.

“These investors want to know track records, their manager’s ability to report, how they are regulated how they are managed and how they protect investors assets,” Mather said. “They aren’t interested in blindly trusting money managers,” he explained.

For more information, contact:
Glen Mather, President Entrust Administrative Services, Inc. 407-367-3472 gmather@entrustfl.com;
Larry Vershel, Larry Vershel Communications 407-644-4142 lvershelco@aol.com

UCF Incubation Program eyes U.S. Economic Stimulation grants for client companies, alternative energy, healthcare are big targets

UCF Incubation Program eyes U.S. Economic Stimulation grants for client companies, alternative energy, healthcare are big targets

ORLANDO, Fla. - Many of the more than 60 client companies at the University of Central Florida’s Business Incubation Program could benefit from U.S. Economic Stimulus Program funding grants, loans and incentives, says founder and head of the program, Dr. Tom O’Neal, associate vice president for the UCF’s Department of Research and Commercialization.

But O’Neal cautioned that competition for the incentives could be tough.

“We anticipate there will be hundreds of companies writing grants and presenting proposals, so the competition for new funding should be brisk,” O’Neal said.

Many economic stimulus funding programs seem tailor-made for client companies in the UCF Business Incubation Program, O’Neal said.

For example, the U.S. Economic Development Administration (EDA) has more than $150 million in new funding available to encourage entrepreneurship and innovation.

The National Institute of Health (NIH) received a 30 percent increase in their funding. “If that increases our grant success rate from 10-15 percent, that can be a significant boost,” O’Neal said.

New policy directions announced by the U.S. Department of Defense could aid the UCF Business Incubation’s technology companies as well.

Earlier, U.S. Secretary of Defense Robert Gates announced his preference for smaller, smarter defense innovations over multi-billion dollar weapons systems.

“That emphasis should effect our client companies,” O’Neal said. “Several companies competing for Small Business Administration SBIR and STTR grants for the defense industry are focused on small, innovative projects that substantially reduce costs and improve defense capabilities,” he said.

For more information contact:
Tom O’Neal. Ph.D, UCF Associate Vice President for Research and Commercialization and Incubation Program Executive Director, 407-882-1120, oneal@mail.ucf.edu;
Larry Vershel or Beth Payan, Larry Vershel Communications 407-644-4142 Lvershelco@aol.com

About the UCF Incubation Program:
Since its founding in 1999, the UCF Incubation Program has helped more than 100 emerging companies (including nearly 70 current clients) create over $500 million in annual revenue and more than 900 new jobs with an average salary of $59,000. With five facilities across the metro Orlando community, the Incubation Program is a collaboration in economic development between UCF, Orange County, the City of Orlando, Seminole County, the City of Winter Springs, and the Florida High Tech Corridor Council. For more information, please visit http://www.incubator.ucf.edu/.

Beazer Homes to Start Construction of 11 New Homes in Three Communities in Orlando in April

Beazer Homes to Start Construction of 11 New Homes in Three Communities in Orlando in April

ORLANDO, Fla. - Beazer Homes will start construction of 11 new homes in three Orlando communities in April.

David Byrnes, president of Beazer Homes Florida Division, said the home builder will start construction of six new two, three and four-bedroom town homes priced from $159,900 at The Enclave at Moss Park, located off Moss Park Rd. and Great Commission Way in southeast Orlando.

New town homes at Moss Park range in size from 1,300 square feet of living space to 1,800 square feet and feature two-car garages.

At Sawgrass, located south of Orlando International Airport off Weatherbee Rd. near Lake Nona, Beazer Homes will start construction of three new single-family homes.
New three, four and five-bedroom single-family homes at Sawgrass are priced from the $170’s and range in size from 1,400 square feet to 2,900 square feet.

At Legacy, the gated lakefront community located on Lake Conway off Holden Ave. and South Orange in Central Orlando, Beazer plans to start construction of two new homes priced from the $290s.

Beazer Homes builds three, four, five and six-bedroom single-family homes at Legacy that range from 2,000 square feet to 3,500 square feet.

For more information, contact:
David Byrnes President Beazer Homes, Florida Division, 407-339-4114
Theresa Tilton, Vice President of Sales Beazer Homes, Florida Division 407-339-4114, ttilton@beazer.com,br> Larry Vershel or Beth Payan, Larry Vershel Communications, 407-644-4142

About Beazer Homes:
Beazer Homes, headquartered in Atlanta, is one of the country's 10 largest single-family homebuilders with operations in 21 states. Beazer Homes is listed on the New York Stock Exchange under the ticker symbol "BZH."

Datanautix Inc. Unveils DIAGNOSTIX™ Solution to Help Companies Quickly Discern What Customers Are Experiencing In Their Call Centers

Datanautix Inc. Unveils DIAGNOSTIX™ Solution to Help Companies Quickly Discern What Customers Are Experiencing In Their Call Centers

WINTER SPRINGS, Fla. – Datanautix, Inc., a developer of interaction analytics technologies that optimize customer experiences in small and large-scale contact center environments, recently unveiled its DIAGNOSTIX™ solution to help companies better manage the experiences their customers have when they call into their contact centers for support.

Sanjay Patel, chief executive officer of Datanautix, said the DIAGNOSTIX™ solution builds on years of experience and National Science Foundation funded R&D to bring to market a capability that provides quick insight into the experiences customers go through when they call into a company’s customer service operation. Developed through a process of actively listening to thousands of recorded conversations between call center agents and customers, the methodology allows for a rapid review that identifies sources of potential variability in the overall call process and customer experience.

“Driving an effective customer experience at the lowest possible cost is critical in today’s economy,” said Brendan Conlan, head of National Customer Service Strategy & Process Improvement at Nestle Waters. “Having seen the Datanautix DIAGNOSTIX™ tool in action for our company, I am impressed with how much information Datanautix can derive from a relatively small set of calls,” he said. “Companies that are struggling to drive costs downward and customer loyalty upward should be considering the benefits of the Datanautix offering.”

“The philosophy underlying this solution is that it is important to identify what to measure and how to measure it,” said Patel. “By identifying the right call elements and ensuring they are captured using quantitative measures where possible, it then becomes possible to identify areas of variability in customer experience delivery, and then drive predictable outcomes from change initiatives” he said.

Datanautix is also working on an Expert Quality Assurance Process Evaluator that will be able to quickly assess a company’s quality monitoring and assurance process in contact center environments and discover “blind spots” that lead to an incomplete perspective of the customer’s experience. In addition to identifying the blind spots, the expert system based solution will proactively recommend changes that companies can make during call monitoring to get a more customer-centric perspective. The underlying “intelligence” of this solution comes from Datanautix’ experience in a variety of verticals including technology, telecommunications, financial services and consumer products.

Patel said the Expert QA Process Evaluator will provide call centers with a quick assessment of current quality assurance processes and evaluate the potential of using the process as a leading indicator of customer experience and satisfaction. Combined with tools such as Statistical Process Control (SPC), Lean and Six Sigma, a well executed QA Process can be business transformational.

Datanautix is a client company of the University of Central Florida’s Seminole County Incubator site at 1511 E. S.R. 434 in Winter Springs.

For more information please contact:
Sanjay Patel, Founder & President, Datanautix, 407-349-5330, sanjay@datanautix.com
Esther Vargas-Davis, Site Manager, UCF Incubator-Seminole County, 407-278-4881
Tom O’Neal, Ph.D., Executive Director, UCF Business Incubation Program, 407-882-1102
Larry Vershel or Beth Payan, Larry Vershel Communications, 407-644-4142

About Datanautix:
Datanautix Inc. specializes in helping companies drive key business process improvements in the contact center/customer management market. The Datanautix Intelligent Interaction Analytics and “active listening” approach not only improves on traditional QA and CSAT measurement challenges, but goes beyond the ‘traditional’ to uncover customer expectations to help drive process changes to improve customer loyalty and operating efficiencies. Typical results from Datanautix’ business process reengineering deployment yield 20-30 percent in savings while driving overall customer satisfaction scores up by 10-20 percent. For more information, please visit http://www.datanautix.com/.

About the UCF Incubation Program:
Since its founding in 1999, the UCF Incubation Program has helped more than 100 emerging companies (including nearly 70 current clients) create over $500 million in annual revenue and more than 900 new jobs with an average salary of $59,000. With five facilities across the Greater Orlando community, the Incubation Program is a collaboration in economic development between the University of Central Florida, Orange County, the City of Orlando, Seminole County, the City of Winter Springs, and the Florida High Tech Corridor Council. For more information, please visit http://www.incubator.ucf.edu/.