Small Bay Partners, LLC, Succeeding Despite Economy Downturn

Small Bay Partners, LLC, Succeeding Despite Economy Downturn

ORLANDO, Fla. - Small Bay Partners, LLC, the Orlando-based company that specializes in developing small bay industrial facilities for business users of 2,000 to 20,000 square feet of space, has continued to grow despite a sagging economy.

Howard Schieferdecker, one of the founders and principals of Small Bay Partners, LLC, said good planning is the reason.

“Our master strategy has always been to limit debt on our properties,” Schieferdecker said.

“When we saw the problems coming in late 2007 and early 2008, we did everything we could to reduce debt as much as possible, so most of the property that we have now is owned free and clear,” he said.

Small Bay currently owns a 16-acre Apopka parcel that is slated for future development, Monroe CommerCenter IV in Sanford, with 73,650 square feet of warehouse condominium space; and Poinciana CommerCenter, which is under development now with 120,000 square feet.

“The key to surviving downturns is to avoid excessive debt on development projects,” Geof Longstaff, another principal of Small Bay Partners, explained.

Small Bay Partners is also well capitalized.

“We have quite a bit of cash in the bank to hold us. If there is a problem that comes up, we have plenty of funds to take care of it until the market turns,” he said.

For more information contact
Howard Schieferdecker, Principal Small Bay Partners, LLC 407-702-3131, haschief@aol.com;
Geof Longstaff, Principal Small Bay Partners, LLC - 407-786-5040; glongstaff@mercantilecc.com;
George Livingston, Principal, Small Bay Partners LLC - 407-857-9989 glivingston@realvest.com;
Larry Vershel or Beth Payan, Larry Vershel Communications, 407-644-4142

Winter Springs Technology Firm Offers Sound Answer to Outsourcing Call Center Projects, Programs

Winter Springs Technology Firm Offers Sound Answer to Outsourcing Call Center Projects, Programs

WINTER SPRINGS, Fla. - Datanautix, Inc., a Winter Springs technology firm, has developed a viable alternative for companies considering outsourcing call center operations to places like India and the Philippines.

Sanjay Patel, president of Datanautix, Inc., said his firm’s Intelligent Interaction Analytics v4 (IIA 4.0) software can streamline call center operations and reduce call center costs by as much as 20 to 30 percent.

“That’s equivalent to the savings companies seek when they offshore their call center operations,” Patel said.

Patel, a leading developer of interaction analytics technologies to optimize customer experiences in large-scale contact center environments, said Datanautix software could help stem the tide of offshore outsourcing that is affecting the national economy.

“We recognize the need for American companies to reduce costs and to provide satisfactory customer contact services,” Patel said. “We have developed a way to achieve this goal without transferring operations to low-cost call centers overseas,” he said.

Datanautix is a client company of the University of Central Florida’s Seminole County Incubator site at 1511 E. S.R. 434 in Winter Springs.

For more information, contact:
Sanjay Patel, Founder & President, Datanautix, 407-349-5330, sanjay@datanautix.com
Esther Vargas-Davis, Site Manager, UCF Incubator-Seminole County, 407-278-4881
Tom O’Neal, Ph.D., Executive Director, UCF Business Incubation Program, 407-882-1102
Larry Vershel or Beth Payan, Larry Vershel Communications, 407-644-4142

About Datanautix:
Datanautix Inc. specializes in helping companies drive key business process improvements in the contact center/customer management market. The Datanautix Intelligent Interaction Analytics and “active listening” approach not only improves on traditional QA and CSAT measurement challenges, but goes beyond the ‘traditional’ to uncover customer expectations to help drive process changes to improve customer loyalty and operating efficiencies. Typical results from Datanautix’ business process reengineering deployment yield 20-30 percent in savings while driving overall customer satisfaction scores up by 10-20 percent. For more information, please visit http://www.datanautix.com/.

About the UCF Incubation Program:
Since its founding in 1999, the UCF Incubation Program has helped more than 100 emerging companies (including nearly 70 current clients) create over $500 million in annual revenue and more than 900 new jobs with an average salary of $59,000. With five facilities across the Greater Orlando community, the Incubation Program is a collaboration in economic development between the University of Central Florida, Orange County, the City of Orlando, Seminole County, the City of Winter Springs, and the Florida High Tech Corridor Council. For more information, please visit http://www.incubator.ucf.edu/.